Pathways to Refugee Wellbeing: Intervention Program

‘PRW Program’

 We are recruiting volunteer Facilitators and Assessors! 

What is the PRW Program?  

An individual short-term coping skills program, delivered by refugees and for refugees  

The PRW Program is a stress management self-help program developed by the World Health Organisation. 

  • The PRW Program is for adult refugees.  

  • Participants will be provided with an illustrated workbook and audio files that guide the participant in learning skills to improve their wellbeing.  

  • Participants will be supported in using their workbook and practicing their new skills by a PRW Program Facilitator. This support will be provided via weekly phone calls or zoom meetings over a period of six weeks. 

  • PRW Program Facilitators will be trained and supervised by our team of Clinical Psychologists.  

  • Participants will also receive six telephone or zoom calls with a PRW Program Assessor. The trained assessor will ask a brief set of questions, to help us understand whether the PRW Program is helping the participant’s wellbeing. 

  • Calls with the facilitator and assessor will be confidential and private one-on-one phone appointments. 

  • This project will tell us if the PRW Program is helpful and will provide important information to expand this program to other groups in the future (including those who speak other languages). 

What does being a PRW Program Facilitator or Assessor involve?  

  • This is a full-time volunteer position. 

  • This role will require a regular commitment of at least 24 hours work per week. 

  • This role will be for 6 months (November 2023 – May 2024), with the possibility of further 6-month extensions. 

  • We will provide an allowance for the role.  

  • Full commitment in following the training provided by our team of Clinical Psychologists. 

  • Full commitment to maintaining confidentiality. 

  • Reporting to program Supervisor (PRW Program Clinical Psychologist). 

  • This role is remote (this means that, aside from an in-person training workshop in November, Facilitators and Assessors complete their work online and do not need to travel to complete their role). 

What are the benefits of being a PRW Program Facilitator or Assessor?  

Volunteer Facilitators and Assessors roles provide an opportunity to gain qualifications that are desirable to NGOs. For example, PRW Program Facilitators will learn skills in counselling and program facilitation. PRW Program Assessors will learn skills in assessment, research and program evaluation. Ongoing professional development will be provided to Facilitators and Assessors by our team of Clinical Psychologists. Volunteer Facilitators and Assessors who complete their contract with satisfactory performance will receive a certificate of qualification.  

PRW Program Facilitators 

Am I eligible to be a PRW Program Facilitator?  

Essential Criteria 

Volunteer Facilitators must be adult refugees who:  

  1. Live in Jakarta, Bogor, Depok, Tangerang, Bekasi or the Greater Jakarta area.  

  2. Are 18 years or older

  3. Have advanced language skills in Farsi.  

  4. Have advanced language skills in English. 

  5. Have access to a smart phone or laptop (to make video calls). 

  6. Have an interest in helping and coaching other refugees by supporting them in learning skills to cope with stress. 

You do not need to be an expert in stress management, coping skills, wellbeing or assessment. You just need to be interested in learning these skills. Facilitators will be trained by Clinical Psychologists within the project team.  

Optional Criteria 

  1. Experience working or volunteering in an organisation. 

Key PRW Program Facilitator tasks will be:  

  1. Making weekly phone calls/appointments with participants of the PRW Program.  

  2. Support PRW Program participants over the phone (this involves asking participants whether they have read the workbook, and assisting participants in practicing strategies) 

  3. Attending weekly team meetings (over Zoom).  

PRW Program Assessors 

Am I eligible to be a PRW Program Assessor?  

Essential Criteria 

Volunteer Facilitators and Assessors must be adult refugees who:  

  1. Live in Jakarta, Bogor, Depok, Tangerang, Bekasi or the Greater Jakarta area. 

  2. Are 18 years or older

  3. Have advanced language skills in Farsi.  

  4. Have advanced language skills in English. 

  5. Have access to a smart phone or laptop (to make video calls). 

  6. Have an interest in helping other refugees by supporting them in answering questions about their wellbeing.  

You do not need to be an expert in stress management, coping skills, wellbeing or assessment. You just need to be interested in learning these skills. Assessors will be trained by Clinical Psychologists within the project team.  

Optional Criteria 

  1. Experience working or volunteering in an organisation. 

Key PRW Program Assessor tasks will be:  

  1. Making weekly phone calls/appointments with participants of the PRW Program.  

  2. Conduct wellbeing assessments with PRW participants over the phone (this involves asking a standard set of survey questions).  

  3. Attending weekly team meetings (over Zoom).  

Next steps:  

If you are interested in applying for these roles, please complete this application form BEFORE the application deadline, 5pm Tuesday 10th October 2023.   

All applications submitted before the deadline will be reviewed by our team. We will then notify you of the outcome of your application in October.  

Follow this link to apply: https://tinyurl.com/PRWProgram   

Share the word!  

We will be hiring multiple people to be facilitators or assessors. If you know anyone who may be interested or suitable, please share this information page with them. 

If you have any questions about the PRW Program Facilitator or Assessor roles, you can contact us on prw@unsw.edu.au   

Who is the PRW team? 

The PRW team is a collaboration between multiple organisations working together to understand, and improve, the wellbeing of refugees in Indonesia. 

The team includes staff from: 

  • The Refugee Trauma and Recovery Program (RTRP). RTRP is a group of psychologists and researchers at the University of New South Wales (UNSW) in Australia that has been conducting research projects with refugee communities for over 10 years (in Australia, Indonesia and Europe). The goal of these research projects is to better understand refugee experiences in order to improve policy, practice and service provision.  

  • HOST International. HOST International helps displaced people through programs focused on individual wellbeing, community inclusion and systemic change.   

  • The University of Gadjah Mada. The Institute of International Studies at the University of Gadjah Mada focuses on human rights advocacy.   

  • SUAKA. SUAKA is the Indonesia Civil Society Association for Refugee Rights Protection. The SUAKA office is located in Jakarta.

  • Refugee Community Advisors are also part of the team, to ensure refugee expertise and perspectives are guiding the program.